June 27, 2015 at 8:thirty pm My father seventy seven yrs old walked into metro to inform them his mobile phone wasn’t Functioning . The accosiate informed him the cell phone is no longer affiliated with metro that they will give him a new one particular for no coast . My father agreed and instructed them he needed the same style meaning a straightforward flip telephone with essential pad . Instead the accosiate despatched him property with a contact display Android . He sent a seventy seven disabled gentleman by using a contact monitor cell phone . My father went back the same working day and explained to him it’s the incorrect mobile phone he doesn’t know how to utilize it they usually laughed and he still left . I have been contacting my father for two days And eventually felt a little something was Erroneous and I received to his house and he was just sitting down there in his room with Make contact with to not a soul and my father consider medication and he requirements me .
I then understood that he was crafty and dishonest. I attempted to return the goods at 6:00 pm on 1/15/14.The Salesperson was BZ who refused to just take products again. My support was under no circumstances activated, so there was no service utilization. He eradicated the sim card from the cellular phone and instructed me that he was gonna give me a partial credit score. I walked outside of the store just before A serious altercation could occur.
May possibly 26, 2017 at 10:28 am I don’t know wherever to begin. What I noticed at your Metro PCS shop in Gainesville, Florida was genuinely surprising and horrendous. I went into your Metro PCS retail outlet on NW 34th Avenue and Archer Road for making an update on my cellphone about ten times back and I walked absent so frightened and scared that I've assumed not about too much considering the fact that that day. Whilst talking about my phone selections With all the product sales clerk who was becoming really Experienced, his manager arrived up to him and violently get him and began to obtain really physical with him.
I’ve had service with your company for quite some time and when I had been capable to retrieve my connect with log immediately after dropping your service you’d be so f***ing fired! Your dummies are too Silly to put in writing A brief patch to disable the stipulations web site to allow me use of my account? This is some dumb XXXXX! You gained’t repair the challenge or think of A brief Remedy. I’m so file***ing tired of contacting these numbskulls who gained’t or don’t produce a Be aware within the account about the situation/criticism so I’m not forced to accomplish exactly the same dumb ass dance While using the fool who answers the mobile phone.
January 19, 2016 at 7:forty seven pm I are actually using this type of company since it to start with arrived to kc but the actual difficulty would be that the continue to keep providing A budget ass telephone and the when you return to The shop you acquire it from there practically nothing they are able to do about this I happen to be with no cell phone for two thirty day period and now iAM Unwell and fatigued the tend not to Reside up two the term and this firm must be shut permanent they dont even possess the feeling to do simething about this they're able to’t even aplgiozie for this but I have now contacted my attorney my bill need to be pay for them two month I didn’t have provider and them inexpensive ass phones I need my a reimbursement for that iam truly mad about this and you got the nerve to ship a textual content concept talking about your biil
I to was treated unprofessionally on the telephone with Customer support and in addition during the outlets. Just one other day I was instructed that a charger was $21.00 and which was all that they had. Metro Personal computer you have to be a disgrace of these men and women representation your business.
So we contact metro pcs corporate they said they couldnt do nothing contacted the zte blade z max company they said they couldnt do absolutely nothing even though we have been at another retail store place. Which store location knew in excess of the store exactly where he received the phone at. So he had this mobile phone due to the fact eleven/09/seventeen dished out $a hundred and fifteen.00 that They simply hustle my spouse on and nothing can be carried out. Susposley 2 weeks back they transformed there plan due to the fact men and women have been acquiring issues with the zte blade z max and there selling them in store now knowing that there are some thing Improper with that telephone product. Metro PCS is often a waste of time. Spouse And that i will “Dashâ€! Fell totally free to Get in touch with metro pcs in corpus christi texas on spid and greenwood by dominoes there the ones that marketed my husband the mobile phone.
I then identified as their 888 selection to complain plus they instructed me that they don’t Have a very telephone number at company head quarters. I googled it and in truth all quantities were disconnected and their electronic mail will not operate. So burglars intruders and much more unscrupulous burglars. I hope your moms and grandmothers get the same workforce cure my mother obtained to these days you sXXXX baggage.I will see you in court and I will fund a way to get that clerk fired.
The final time my co-worker threatened to get in touch with company on them and so they mentioned go forward. When my co-employee known as company it appeared like a foreign lady singing click resources around the cell phone. I used to be thinking of switching around to them past thirty day period once they opened, but immediately after looking through these assessments I am so grateful I didn’t.
October 4, 2018 at four:13 pm I had a problem with sending textual content messages and sending/getting calls. I spoke into a representative who claimed that she would reset my phone. I questioned her would this delete my voicemail messages,and photos, I told her I didn’t want my messages deleted, she claimed no. I later on checked my phone and had to build up my voicemail. I nonetheless didn’t dilemma it but soon after going into my voicemail I hear that each one my messages are long gone, she deleted all of the messages that my now deceased father had left me, a person message was in his last review times in which he sounded baffled but explained he beloved me.
I just got Metro PCS support and all I'm able to say is What's going on above there- I paid to the mobile phone which I like having said that, i can't obtain calls or texts. Which is totally a community issue They can be indicating 5 times to fix And that i have the cellphone because Friday 8/20 no support actually appears to be insane this can't be fixed right away?
So wanted to port her aged range back to MetroPCS, After hearing of the excuse of getting to attend, then MetroPCS desktops was getting difficulty, now two weeks afterwards. Receiving the justification on the outdated number is previously specified out to some other person. Not fantastic customer support. Another excuse to go away.
September fifteen, 2016 at 12:15 pm It has come to my focus that Metro PCS continues to be providing the telephones damaged in the course of Hurricane Sandy. My mother obtained phones for herself and my son. Just right after 30 times, the two telephones started to malfunction. Shortly Later on, it just stopped Functioning as well as the contact display screen stopped responding. I took the telephones back to the store, they explained they are able to not support mainly because they are only licensed sellers. I went to 3 corporate Find Out More merchants and all ended up quite unprofessional and will not aid in this matter. I named as well as the rep advised me to Visit the store and cost a phone to make sure that we could get a credit history on our account. One among the corporate areas took the phone towards the back again of The shop, arrived back Using the cellphone bodily opened and pointed to some “crack†that was below the duvet, because of the screw. She stated this was The explanation they are able to not take the mobile phone back again.
whenever they still left questioned the worker why can it be which they get six times And that i don’t get any time. The worker stated as they are new prospects. Why is it that new prospects get 6 days and faithful customers do not get any time? I really such as the cellular phone. I just don’t like that it does not produce a sound when it vibrates. I actually Believe is usually a manufacture difficulty or some thing is Mistaken with it. remember to assistance me or who do I really need to contact. Thanks